Q4 2023 Newsletter
PMRG Now Offering Professional Consulting Services
Healthcare consultants play a vital role in the healthcare industry, providing expert advice and guidance to medical practices to help them improve their operations, enhance patient care, and achieve their strategic goals. As many of you know, this role at PMRG was previously fulfilled by our co-founder Ron Rosenburg. Ron retired in 2019; since his departure, PMRG has not been able to offer full-service consulting services…. until now!
Beginning in January 2024, and consistent with our cover value of partnership, PMRG will be expanding our consulting offerings to a full-service platform. We are excited about opening this new branch within PMRG and we are excited to see it grow.
Jana Holt, whom many of you know and have interacted with, and who has been with PMRG for three years, will be spearheading this initiative. She will be growing our consulting services branch so that PMRG can offer you–as well as ophthalmology practices across the country–expert services to enhance the business side of your practice. Jana has over 20 years’ experience in practice administration. She is a Certified Professional Coder, a Certified Professional Medical Auditor, a Certified Practice Administrator and a Certified Ophthalmic Professional Coder.
See the list below of some of the new consulting services we now offer.
PMRG’s New Consulting Services
Operations
Conduct needs assessments and analyze data to identify areas for improvement.
Develop and create strategies to improve operational function, reduce costs, and enhance patient care.
Training and/or on-boarding for practice administrators.
Establishing and tracing financial benchmarking and KPIs.
Evaluate payer contracts. Provide data to assist in contract negotiations.
Healthcare Compliance
Development of or review of current Practice Policies and manuals, including compliance, policies and procedures, HIPAA, OSHA and more.
Audit services, including chart review and recommendations for improvement to comply with healthcare compliance.
Coding and Billing
Staff and Physician training on coding guidelines, changes and updates
Fee schedule development.
Revenue cycle evaluation, management and clean-up.
Evaluation of patient billing, collection and refund policies with recommendations on best practices.
Review of reports from PM system with emphasis on areas that need immediate attention.
Human Resources and Staff Education
Recruiting
Employee Handbook
Job Descriptions
SOPs
Performance evaluation assistance
Employee on-boarding process
Employee development process
Education (HIPAA, Compliance, OSHA, FWAE)
MIPS / QPP
Review reports for MIPS/QPP compliance.
Make recommendations for areas of improvement.
Assist with annual reporting to CMS.
Security Risk Assessment (SRA) assistance
If you are interested in any of these additional services PMRG will offer, please contact Jana at jholt@medicalpmrg.com to discuss pricing.