Creating the extraordinary, together.
PMRG’s Ultimate Intent is
We are a company that people want to be a part of.
We are a team that doesn’t back down or give up in our commitment to produce extraordinary results.
With deep compassion, we hear, acknowledge and appreciate each other.
Who We Are
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Curt Hill
President & CEO
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Donna Connolly
Chief Operating Office
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Paula Muhlenbruch
Director of Client Services and Credentialing
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Mary Chrobak
Director of People, Places and Things
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LaMila Gilliam
Call Center Manager
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Mikaela Szekely
Senior Billing Manager
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Lisa Biasella
Senior Billing Manager
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Megan Maxwell
Senior Billing Manager
Our Staff
We recognize that our people are fundamental to the success of PMRG; we’re committed to their ongoing growth and satisfaction. As a result, our staff is well trained and satisfied with their jobs, which in turn means they’re able to provide extraordinary service to our clients. From our very first employee who joined our company in the late spring of 2004 to the over 90 people that currently work for us, we attract and retain loyal, hardworking people who stay with PMRG for the long term.
On our staff, we have people who have worked for years in medical billing operations, who have worked as techs in ophthalmology practices, and many of whom are trained and certified by the AAOE as certified ophthalmic billing executives. Most of our people have received formal training in medical billing and graduated at the top of their class. They know their work. Because they are a tight knit group all working in the same field, their collective knowledge and trouble shooting ability gives PMRG what we believe to be an unsurpassed level of expertise in ophthalmic billing.
What We Stand For
We say people matter and have unlimited potential for growth, development and fulfillment.
We stand for physicians being free to practice medicine unconstrained by the hassle of reimbursement.
We see everyone involved in the process of medical reimbursement collaborating in partnership – a new model for doing business.
We see the possibility of people working remotely being nurtured and having a real sense of belonging and being part of a team.
What We See
Our Perspective
With a rich background in clinical practice and a sophisticated understanding of business, PMRG brings a unique perspective to the world of medical billing – we are a different kind of billing service. We understand and respect that we are fighting for your money. We do everything possible to collect on every penny. Given our founder’s years of practicing medicine, we have a deep appreciation for what it takes to be a healthcare provider. And, with a management team steeped in business process and principles, we know what it takes to run a business, and to run it right.
We operate from the highest level of integrity, doing what’s right in serving our clients and fulfilling on their expectations of us. We value open and honest communication. We come from operating as a partner with our clients and caring for their business as though it were our own. Our stand is that by insuring the success of our clients, we insure our own success. Our focus is organizing ourselves in such a way as to provide the best possible service to each and every one of our clients.
What We Promise
We promise to honor our values and to work in service of the best interests of our clients and our staff.
We promise to be responsible for our work, and to routinely audit our results, cleaning-up where we don’t deliver.
Our Values
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Communication is our connection with people and allows our organization to thrive. When communication is open, honest and respectful, it is a recipe for success. We create an environment in which people are seen and heard.
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Courage is the willingness to take on the difficult, the challenging and the uncomfortable. In acting with courage, we discover how big we truly are, our extraordinary nature.
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Integrity is honoring who we say we are and doing what we say we will do. It is the foundation upon which our work stands. We say without integrity, it’s not worth doing. With integrity, the unimaginable can be achieved, together.
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We honor and respect others deeply – an unconditional acceptance. We have compassion for what it takes to live and work in this world. We bring a generosity of spirit to others and our work.
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We work together to fulfill common goals and intentions. We are aligned in purpose and vision. We are invested in the success of our team, our clients, and our key partners.