Implementing an Emergency Action Plan (EAP)
by Jana Holt
Emergency Action Plans (EAPs), while sometimes voluntary and sometimes required for medical practices, are a crucial step in ensuring the safety and well-being of both employees and patients. Implementing EAPs for all potential emergencies not only creates a safer work environment, but also demonstrates a commitment to employee welfare, potentially boosting morale and improving staff retention. As healthcare providers, we have a fundamental ethical and legal obligation to protect our patients in emergency situations, making comprehensive emergency preparedness paramount.
Numerous resources are available to assist practices in developing and maintaining effective EAPs. Organizations like the CDC, OSHA, FEMA, CISA, HHS, and the Department of Homeland Security offer guidance and tools to prepare for a wide range of emergencies.
While each emergency may require specific procedures, all EAPs share a common framework. This framework includes detailed response procedures for various emergencies, such as:
Medical Emergencies (CDC)
Fire Emergencies (OSHA)
Active Shooter (Department of Homeland Security)
Hazardous Materials Exposure (OSHA)
Natural Disaster (FEMA)
Staff Injury (OSHA)
Pandemic (CDC)
Cyber Attack (NCC)
Each plan will contain the following basic information:
Emergency Communication Plan
Staff Roles and Responsibilities
Emergency Communication Plan
Evacuation Procedures
Evacuation Route
Assembly Point(s)
Patient Evacuation Procedures
Post-Emergency Actions
Accounting for all staff and patients
Incident reporting
Debriefing, review and process improvement
Regular review of plans and training
Accessibility of plans
Developing and implementing comprehensive EAPs is not merely a best practice for medical offices; it is a fundamental responsibility. By proactively preparing for a variety of emergencies, healthcare providers can create a safer environment for everyone, fulfill their ethical and legal obligations, and foster a culture of preparedness that ultimately enhances the quality of care and service they provide.
Resources (click on each to view)